Privacy Policy — Televify

Last updated: January 1, 2026

Televify ("we", "us", "our") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data when you use our Service at https://televify.com.

1. Information We Collect

1.1 Information You Provide Directly

• Account information: Name, email address, phone number
• Payment information: Billing details processed via our secure payment provider. We do not store full card numbers.
• Support communications: Messages and information you send to [email protected]

1.2 Information Collected Automatically

• Usage data: Pages visited, features used, session duration, subscription status
• Device information: Device type, operating system, app version (IBO Player)
• IP address: Used for region detection, fraud prevention, and service delivery
• Cookies and tracking: Session cookies for authentication; analytics cookies for service improvement

2. How We Use Your Information

We use your data to deliver the Service, process payments, provide customer support, improve the Service, send service communications, prevent fraud and abuse, and comply with legal obligations in Ireland. We do not sell, rent, or trade your personal data to third parties for marketing purposes.

3. Legal Basis for Processing

Under GDPR and Irish data protection law, our legal basis for processing is contract performance, legitimate interests, legal obligation, and consent where applicable.

4. Data Sharing

We share your data only with payment processors, infrastructure providers, and legal authorities when required by law.

5. Data Retention

Data Type	Retention Period
Account data	Duration of subscription + 90 days
Payment records	7 years (legal/tax compliance)
Support tickets	2 years from resolution
Usage/log data	90 days rolling

6. Cookies

We use essential cookies for login sessions and analytics cookies for service improvement. We do not use advertising cookies.

7. Your Rights

Under GDPR, you have the right to access, correct, delete, restrict, port, and withdraw consent regarding your personal data. Contact us at [email protected] to exercise any of these rights. We will respond within 30 days.

8. Data Security

We implement TLS/SSL encryption, encrypted storage, access controls, and regular security reviews. In the event of a data breach, we will notify you and relevant authorities as required by Irish law.

9. Children's Privacy

The Service is not directed at children under the age of 13. We do not knowingly collect personal data from minors.

10. International Transfers

If data is transferred outside Ireland, we ensure appropriate safeguards are in place such as standard contractual clauses.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted at https://televify.com/privacy.html with a revised "Last updated" date.

12. Contact

Email: [email protected]
Website: https://televify.com